Whether speaking to a friend or a conference room these tips will change how you impact your message.
In this follow-up to part 1 I discuss the two remaining pillars of communication through body language.
1. Adapters – The third discussed pillar allows someone to take control of their environment. Especially when under stress we can notice people’s reflex to choose a movement, a habit or perhaps an expression that will represent throughout a communication.
Fiddling with your tie, playing with your cuticles, tapping your finger tips or a rhythmic bobbing or swaying of the head can all be things that we may see others doing subconsciously to take control of their environment and ease the pressure they feel during a situation.
Take note of the adapters to realize when there is stress being created and perhaps a way to either guide the conversation or to do a light model back to help build some body rapport through mirrored activity.
2. Barrier – (I really have trouble saying a version of this word on the video) – The final pillar is a Barrier which is most known by someone crossing their arms in front of them. However, it can be folded hands, books in front of the chest, a desk positioned between you and them or legs and feet crossed to name a few.
A key to interpreting a barrier is to make sure and Benchmark the individual first to see if this is something they do regularly under normal situations (ie a time when they are not feeling challenged, stressed or pushed). Mostly a barrier doesn’t mean you are being closed out but rather that they just need some space. When looked at this way it is a great opportunity to grant this space “requested” by their bodies unless the desired result is to ratchet-up the stress within the communication.
Let me know if any of this is still unclear or if you have the perfect example of a time when you perhaps clearly recognized one of these were happening and you acted accordingly to either release or add stress to the conversation.
We’ll talk soon. Keep your eyes out for some major changes and shifts coming really soon.
I cannot be more excited about where we are headed. I promise you will be REALLY excited, too!
Until next time,